We speak with Dan Rawling, Director in the Policy and International team at the Competition and Markets Authority about the Task Force the CMA has set up to address some of the many challenges for both consumers and businesses arising from the ongoing Covid-19 crisis See acast.com/privacy for privacy and opt-out information.

Made to Measure

CMA Task Force

In this week’s podcast, which is being published to highlight the latest London Trading Standards campaign, we speak to a panel of experts about the rights of consumers and the responsibilities of businesses when it comes to refunds for travel bookings during the ongoing COVID-19 crisis. See acast.com/privacy for privacy and opt-out information.

LTS Coronavirus Travel Panel

In this week’s podcast, which is being published to highlight the latest London Trading Standards campaign, we speak to a panel of experts about the rights of consumers and the responsibilities of businesses when it comes to refunds for travel bookings during the ongoing COVID-19 crisis

JTS editor Richard Young tells us about a new series of digital Coronavirus bulletins issued through the Business Companion website by the Chartered Trading Standards Institute and the Department for Business, Energy & Industrial strategy.

Coronavirus Guides

We speak with Ben Russell, Deputy Director of the Economic Crime Centre at the National Crime Agency about how his organization is working alongside other enforcers – including trading standards – to protect the public during these difficult times.

Coronavirus Crime

We speak to CTSI Chief Executive Leon Livermore and Lead Officer for Doorstep Crime Katherine Hart about the impact of the pandemic and why we all have a part to play in supporting each other and fighting back against the criminals preying on people at their most vulnerable.

Coronavirus Special

We speak again to Wendy Potts, CTSI Joint Lead Officer for Fair Trading and Chair of the Business Members Group, and also with Steve Emmett, a self-employed chartered trading standards practitioner who serves as a section representative on the BMG.

Business Member Group, Part Two

We speak to Wendy Potts, CTSI Joint Lead Officer for Fair Trading and Chair of the Business Members Group, about how compliance on consumer protection is a team effort that involves enforcement professionals working closely with retailers and manufacturers.

Business Members Group

We speak to David Sanders, CTSI Lead Officer for Hallmarking, and Noel Hunter, Chair of the British Hallmarking Council about what many consider to be the oldest form of consumer protection, taking in both the history and future of hallmarking.

Hallmarking

We speak to Ian Hillier, CTSI Lead Officer for Petroleum and Explosives, about the importance of protecting both consumers and the environment when it comes to petroleum and protecting the public from dangerous fireworks.

Made to Measure Episode 022: Petroleum and Explosives

We speak to Sylvia Rooke, CTSI's Lead Officer for Fair Trading, about the wide range of trading standards issues touched by her area of expertise, including the impact of Brexit on relevant legislation and issues around the growing dominance of online markets.

Made to Measure Episode 021: Fair Trading

We speak to Jim Tebbett, Senior Compliance Executive at the Advertising Standards Agency and Committee of Advertising Practice about how his organisation works closely with trading standards to tackle misleading adverts that can result in real consumer harm

Made to Measure Episode 020: Advertising Standards

We speak to CTSI’s two Joint Lead Officers for Intellectual Property, Handley Brustad and Gavin Terry about their experience in dealing with IP and counterfeiting issues, how they link to serious organised crime and how they directly impact consumers.

Made to Measure Episode 019: Intellectual Property

We speak to CTSI’s new Head of Policy Sarah Caughey about her main priorities in the role, from confronting Local Authority cuts to promoting and campaigning for recognition of the importance of the trading standards profession across the public and private sectors.

Made to Measure Episode 018: Sarah Caughey

We speak to CTSI Lead Officer for Energy and Smart Meters, Steve Playle, about the increasingly fragmented energy sector, the importance of environmental considerations and the risks to consumers from scams and unscrupulous players.

Made to Measure Episode 017: Energy and Smart Meters

The Podcast of the Journal of Trading Standards