The Radical Strategy That Drove Nike's Pandemic Success
Amid the sea of turmoil in the retail sector and the weekly waves of disastrous news, at least one brand is not merely staying afloat but thriving. Ni...
Retail Prophet
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About
Join Doug Stephens, Founder of Retail Prophet and author of Reengineering Retail: The Future of Selling in a Post-Digital World as he explores the fascinating trends, technologies and behaviors shaping the future of retail and commerce.
In Brands We Trust
The global decline of religion and eroding faith in government is creating a societal vacuum where trust in conventional institutions once existed. ...
Retail's Most Important Metric
In this episode Doug argues that the most important metric in retail is something that most retailers aren't even measuring.
The Future of Luxury is Freedom
For centuries luxury brands appealed to our sense of status to sell their goods. But for a new generation of western consumers, the notion of what de...
Every Company Is NOT A Data Company
In this episode, Doug explores the current battle cry in retail that "every company is a data company".
Is This the Department Store of the Future?
Amidst what most agree is a virtual collapse of the department store model for retail, one entrepreneur in Texas is aiming to redefine the channel. In...
The Store Is Media
In 2013 I wrote an article called The Store is Media where I projected a new era of retail where the primary purpose of physical stores would cease to...
Why Paid Membership Is the New Loyalty
Each year the retail industry invests billions of dollars in customer loyalty programs but do they actually make customers more loyal? In this episod...
Start With Free
In a world where radical business innovation is now a matter of survival, many companies are held back by the very thing they care most about. In this...
Forget Omnichannel. The Future of Retail is Omnipresence
While the retail industry grapples to play checkers, Amazon has become a Grandmaster of chess, quietly drawing retailers into the ultimate technologic...