On this episode of the Sales Gravy podcast,  Jeb Blount (Virtual Selling) and Alex Goldfayn (5 Minute Selling) discuss the massive impact of small actions, done a little bit, every day. Listen to the other episodes in the series: Part One | Part Two | Part Three Jeb – Does Faith Matter in Sales? Alex, I've got a question for you about faith. This is not a religious question. It's a faith question.   You are very convincing human being. You say that sales can be done in 5 minutes a day. Talk to people, call old customers, run the system. It works.  So, I do it one day. Nothing happens. Then do it the next day and nothing happens. I do it the next day and still nothing happens. Then by the 4th day I'm like, “Alex told me to do this stuff, and I made these phone calls, but I didn't sell anything. So, I’m going back to sending emails because that’s easier.”  How important is faith in the system, over a long period of time, to actualizing the five-minute selling process?  Alex – On Faith in Yourself Great question. Faith is a great word in sales.  Faith in the system is really about faith in yourself.   This is important because, in sales we deal with failure and overcoming failure is the key to success.  Faith is continuing to do the right things even when they're not working as well as you would like, because they are still the right things.    In the book I have a two-week challenge: Give me 5-minutes a day for two weeks - that's 50 minutes over 10 days. That is just five proactive outbound prospecting calls a day.   If you do that for two weeks, you will find more open opportunities and more close opportunities. It’s just two weeks of faith and here is no way that you won't improve your sales position.   Jeb– On The Cumulative Impact of Small Actions It's all about cumulative impact. The cumulative impact of small actions every day. Over time, these small actions add up to real numbers.   But this requires faith because you can't prospect for a day, you can't do follow up for a day, you can’t do anything for a day and expect everything to suddenly change. It just doesn't work that way. You've got to do a little bit every day and keep doing it over time.   Now let me give you the flip side of this question. What happens when it starts working?  Salespeople have a bad habit of quitting the things that are working. Let's just say that I give you the two weeks and then it starts working. Then suddenly my pipeline is a little bit bigger, the deals in my pipeline start to move. Suddenly people are actually spending time with me and we’re having conversations.   What happens then? I get busy and then I quit. How do I make sure that I don't stop doing what's working?  Alex – Staying On Track With Small Daily Actions You're totally right. Salespeople are busy. They're not sitting around. Therefore, the answer is you must schedule proactive, outbound sales calls into your day.   Mark Twain said, “if you're gonna eat a frog, you might as well eat it first thing in the morning 'cause it's not gonna taste any better later in the day.”   Firstly, do it first thing in the morning - at 8:00 or 8:30 or at 9:00. By 10:00 o'clock you want to be long done with this.   Second, what do you do if you miss a day? The next day you come back to it and you get right back on track.   It's like if you have a bad eating day. I've been trying to lose some weight. Yesterday was my wedding anniversary. My wife and I went out to eat and celebrate 19-years. We had a gigantic meal, and a huge dessert. I ate like a jerk, but it was awesome - a fabulous meal.   So, my weight loss effort over? Am I done? Am I just going to give up and go back to the to the chips and the and the Donuts? nNo, I woke this morning and got back in the saddle.  The easy way to do this is to use a timer. Set it for five minutes. When the Clock is running, you're doing your proactive work. You're making your calls.

Sales Gravy: Jeb Blount

The Cumulative Impact of Small Actions Every Day | 5 Minute Selling – Part 4

On this episode of the Sales Gravy podcast,  Jeb Blount’s (Virtual Selling) and Alex Goldfayn (5 Minute Selling) offer a simple strategy for overcoming your natural fear of rejection by breaking it into doable doses. Jeb On Breaking the Fear of Rejection Into Doable Doses  Human beings fear rejection. We hate and avoid rejection at all costs. But, in Sales, your job is to go out and find rejection and bring it home.   However, when you break your fear of rejection into doable doses, it gets easier to handle because, over time, when you face a fear repeatedly, you gain obstacle immunity.   Alex On Using the Phone  Yesterday I had a video call set up with prospect. It was at the end of a long day of video calls. You know, where everybody is a little box on the screen, right? I thought, I want to walk around with my phone. I just want to put my feet up and not be on a camera.   I almost feel like there's more dimension and depth to a phone call as compared to a video call.  I think, if you can get good at the telephone you will put so much distance between yourself and the 95% of sales people who don't do well on the telephone, that they will never be able to catch up with you.   That's how important the telephone is right now.  Jeb On Blending  It’s about blending. Salespeople need to get used to the word blending because, blending is how we will be selling going forward. With Virtual Selling, it is about meeting the buyer where they are. You should use the communication channel that is right for the moment.   But salespeople are not having synchronous conversations – especially by phone – because they are afraid of being rejected.   This is exactly why I think your 5 Minute Selling System is powerful. If you just do it a little bit every day – even five outbound calls per day – you reduce these fears to a small part of your day. But, as you start facing that fear, a little bit every day, it will get easier for you to handle the rejection.  And basically, what you start doing, is building a chain of days in a row where you're investing in conversations with customers.  Think about it, 30-days of five minutes a day talking to your customers. What happens to your pipeline? What happens to your business? What happens to your income? What happens inside of you?   Alex On Asking More Often  In baseball, if you fail 70% of the time, you go to the Hall of Fame. For salespeople, if you're failing 80 to 90% of the time, you're doing damn good!  So, when we try to avoid every single no, we don't give ourselves the opportunity to get the yeses that make us successful.  The salespeople who get the most no's, the ones who get the most rejection, are the ones who are most successful. Because, they're the ones who are asking the most.  It's simple. If you get the most no's you get the most yeses.   Thomas Edison said that many of life's failures are people who did not realize how close they were to success when they gave up.  So, if you've already been rejected eight times by this prospect, the ninth rejection is literally no worse. It's the same. There is no difference.  Jeb on High-Intensity Prospecting Sprints I'm working with a group right now and we are running high-intensity prospecting sprints. We're doing 10-minute phone blocks. It’s a simple cadence: 10-minutes, 10 dials, with a goal to set one appointment.   It's just so easy for people to rip off 10 dials. Some people only make six or seven because they get people on the phone. Leveraging this methodology allows them to get a whole lot prospecting done in a short period time with better outcomes. Because we break rejection into doable doses (10-minutes at a time) it’s easier for them to remain motivated and focused.   Alex On Accomplishment in Small Doses  And it makes you feel more confident and accomplished because you're having positive interactions. You’re going to feel better about yourself.  

Break Your Fear of Rejection Into Doable Doses | 5 Minute Selling – Part 3

On this episode of the Sales Gravy podcast,  Jeb Blount's (Virtual Selling) and Alex Goldfayn (5 Minute Selling) teach you how to eliminate cold calling by talking with people you already know. Jeb: On Why Talking to People You Know Can Eliminate Cold Calling “Welcome back to part two of my conversation with author Alex Goldfayn about 5 Minute Selling Skills. On this episode, we discuss one of the greatest sources of new pipeline opportunities.    It's the people that you already know. Talking with the people you know is an easy way to eliminate cold calling.” Alex: On Planning Who You Will Call  "I feel like we don't call people because we don't know who to call, right? Unless you're using a CRM perfectly, it's not going to tell you who to call. It's a list of names and numbers.   At the beginning of the week for five minutes, write down who you're going to call that week. For example, customers that just made an order with you. Right now, try thinking of five customers you haven't talked to in three months or more, you can't do it because you're not talking to them. They're not in your head. Customers who used to buy from you but stopped are another group of people that's very difficult to think of because they don't call you to break up with you. They just go away. You know, they go away quietly, so we need to plan who to call.  And then we have the whole rest of the week to call a few each day. If you don't want to call them directly send a text or email to set up that phone call. I think the only semi valuable use of email in the sales process job is to set up the phone call. Otherwise, it's nearly useless. In business to business, selling right and email is just slightly better than doing nothing at all. Plan your calls and then write down what happens. What did you say? What did they say and then? What's the dollar amount associated with that interaction? Because then once you fill that in, that becomes a goldmine that you can follow up on. The most successful people follow up a lot more than other people.  So, plan who to call and then track how those calls went and what was said and what the opportunity dollar value is. If you do those two things, each thing takes 5 minutes. The calls take 5 minutes. The things to say on the calls take 5 minutes.  How can you not grow if you're making hundreds of additional proactive communications a year?" Jeb: On Eliminating Cold Calling By Talking With Inactive Customers "It really is that simple. Let’s start with customers that just aren't doing business with you anymore. To me, this is the gold mind of all gold mines. When we're working with clients who want to accelerate growth, engaging inactive customers is almost always where we go first. I had one client, for example, that had a half a million inactive customers in their database. We pulled the list and just picked up the phone and started calling them. We did exactly what you said Alex. All we did was call them up to say hello. In one hour, we sold $1,000,000 in business. Now most of that was to one business that was expanding rapidly. We got the owner on the phone and the he was ready to buy. He said he was just about to put out an RFP." Alex: On the Rewards for Being Present "It was so hard for me not to jump in in the middle of that, I had to really practice my silence technique there because I got excited by what you were saying. You got that business sitting at that conference table because you were present and nobody else was. The guy even said I was just about to take his business somewhere else. But you're here, so I'm going to reward you with business If you're the customer, you feel an obligation to a salesperson who makes the effort to pick up the phone and be present. And, by the way, they. It wasn't like you were cold calling. I mean, it wasn't like there was somebody who didn't know you. They had a relationship with your business in the past....

How to Eliminate Cold Calling By Talking With People You Know | 5 Minute Selling – Part Two

On this Sales Gravy podcast episode Jeb Blount (Virtual Selling) and Alex Goldfayn (5 Minute Selling) discuss why text messaging is not a substitute for talking with people. This is Part One in our series on 5 Minute Selling - how to get a massive amount of sales activity done, a few minutes at a time. Just Texting It In On this episode Jeb tells the story of a lazy sales rep who lost his business that because he began "texting it in" rather than interacting by phone. "A year earlier, text became his primary channel. Where we used to talk, now he never called. He was no longer blending texting into his account management process; texting had become his account management process. If he had an upsell or special offer, he sent it via text. When it was time to restock, he sent a text. Soon, I started to feel that he was taking me for granted, like he felt he no longer needed to make an effort in order to keep my business. Sadly, for this account manager, one of his competitors called me. She invested in the relationship. I gave her a little of my business and she did a great job. As the business relationship bloomed, I gave her more and more of my business. Soon she had it all." Text Messaging is Not a Substitute for Talking With People This is the dark side of text messaging. It’s fast and easy, but it is not a substitute for talking with people and investing in relationships. Interpersonal communication is a combination of words, voice tone, body language, and facial expression. Since stakeholders cannot associate the words in your text messages with the context of your voice tone and facial expressions, they assign their own meaning, which can lead to miscommunication, or, in Jeb's case, resentment. Virtual Selling Skills Training gives your sales team the tactics, tools, techniques, and strategies to remain relevant and competitive in the ever-changing environment of modern sales.  

Texting Messaging is Not A Substitute for Talking With People | Five Minute Selling – Part One

On this Sales Gravy Podcast episode Jeb Blount (Virtual Selling) and Anthony Iannarino (Eat Their Lunch) get down and dirty about why salespeople need to adopt a phone first approach to outbound prospecting sequences. Three Reasons Salespeople Default to Email for Outbound Prospecting There is no tool in your sales arsenal that is more powerful than the phone. None. Yet sales professionals across the spectrum have abandoned the phone for spamming prospects with an endless stream of email. Fear of the Phone In many cases this destructive behavior has its origin in fear. These salespeople are afraid of rejection and therefore avoid talking to people. Email allows them to keep people at arms length. Ignorance of the Power of the Phone in Outbound Prospecting In other circumstances, it is a case of ignorance. Salespeople have been blasted with the false message that the "phone no longer works." They've been lead to believe that the only way to effectively prospect is by email. Therefore, they stuff outbound prospecting sequences with spammy emails rather than leading with the phone first. Leadership Failures Finally, there is the failure of leadership. From sales managers to marketing organizations, salespeople are not being taught how to do outbound prospecting by phone or held accountable for talking to people. Leaders, through their actions and inaction, encourage email first vs phone first outbound prospecting sequences. This results in thin pipelines and, in many cases, a negative impact to the company's brand. Phone First Outbound Prospecting Sequences The objective of outbound prospecting sequences is to improve the probability of engaging a prospect. For this reason, sequences deploy multiple communication channels and prospecting touches over set duration of time. The key to effective outbound prospecting is talking to people. So, for best results, front load your outbound prospecting sequences with phone touches. The phone is the easiest and fastest means of engaging in conversations with and setting appointments with high quality prospects. Therefore, to fill your pipeline faster, in less time, lead with a phone first approach on outbound prospecting sequences. We created a new FREE guide to help you build better prospecting sequences called Seven Steps to Building Effective Prospecting Sequences

Choose a Phone First Approach to Outbound Prospecting Sequences

Mastering the "Yes - And" Sales Improv Framework Ever been caught flatfooted when a buyer throws an unexpected objection at you? It turns out that improv can help you handle it and increase sales. On this Sales Gravy Podcast episode, Jeb Blount (Virtual Selling) and Gina Trimarco engage in a fun discussion on how to increase sales with improv. You'll learn how developing the same skills comedians and actors use on stage, can help you in front of buyers during sales conversations. Improv is the art of off-the-cuff, un-scripted comedy in which the actors respond to cues from each other rather than reading from a set script. The most important keys to effective improv are listening, accepting, and leveraging the "yes-and" framework. Sales improv helps you increase sales by: Becoming more confident Being present and in the moment Building sales conversation organically Asking better questions Being a better listener Keeping buyers engaged Detaching from outcomes During the podcast, Jeb and Gina demonstrate the "Yes-And" improv framework and Jeb fails miserably. The good news is the “yes-and” improv motion is easy to learn with practice. Mastering this framework is the key to increasing sales with improv. Gina also shares her inspiring entrepreneurial story about how she built her sales improv training business. Gina combines street smarts and improv comedy skills with her experience in the corporate and entrepreneurial worlds to teach sales professionals improv techniques.

“Yes – And” How to Increase Sales With Improv

Starting a B2B Podcast is a Smart Virtual Selling Strategy On this episode of the Sales Gravy podcast, Jeb Blount (Virtual Selling) and James Carbary (Content-Based Networking) discuss how starting a B2B podcast can elevate your personal brand and build familiarity. Familiarity Leads to Liking In Sales, familiarity is powerful because familiarity leads to liking. When people are familiar with you, the more likely they'll be to engage on prospecting calls and feel comfortable with you on virtual sales calls. Familiarity is virtual selling lubrication. It takes the friction out of virtual communication and makes everything easier. The lack of familiarity is why you get so many objections. When people don’t know you, it’s much harder for them to trust you. To build familiarity, you must make a direct investment in improving the awareness of your name, expertise, and reputation. Starting a B2B podcast is such an investment and, one that will pay huge dividends. The Virtual Selling Book Virtual Selling is hot. Smoking hot! Because, to remain relevant and competitive sales professionals must learn how to engage prospects and close deals in a virtual environment. This is exactly why you need my new book Virtual Selling. In Virtual Selling I teach you exactly how to gain a powerful competitive edge and crush your competitors by leveraging virtual communication channels. Don’t walk, don’t wait, don’t hesitate. Go get Virtual Selling now. It is a run-away best seller for one simple reason. The techniques, tactics, and skills I teach you in Virtual Selling work.  

How Starting a B2B Podcast Can Elevate Your Personal Brand

It's difficult to see new possibilities during this crisis. It seems like we've been in this pandemic for years rather than months. Secretly, most of us have been living with the hope that the coronavirus pandemic would be over quickly and that we'd get back to normal. With the new surge in cases, what is becoming clear is that everything has changed, that there is no going back, and that the only thing we can count on is new possibilities. In Coronavirus Talk #8, I discuss why it is important that you shift your mindset now so that you are looking though the windshield rather than in the rear view mirror. More Coronavirus Talk Episodes for New Possibilities: Prospecting Coronavirus Talk #1 Excuses Coronavirus Talk #2 The Gift of Time Coronavirus Talk #3 Confusion Coronavirus Talk #4 Fear and Worry Coronavirus Talk #5 On Mourning Coronavirus Talk #6 Gratitude Coronavirus Talk #7 Find out for yourself why more than 10,000 people have already enrolled in the Selling in a Crisis course. In this comprehensive course, you'll learn the techniques and mindsets required to navigate and sell effectively in the current economic crisis.

Coronavirus Talk #8 – On New Possibilities

Shifting Initial Sales Meetings From Face to Face to Video Calls One of the most effective points in the sales process to leverage video sales calls and virtual selling skills is the initial meeting. The initial meeting is first step in the sales process. It is the appointment you (or your sales development rep) set during outbound prospecting or from an inbound lead. The objective of the initial sales meeting (often the first step in the discovery process) is three-fold: Make a great first impression and develop an early emotional connection with the stakeholder(s) Fully qualify the opportunity to determine if it makes sense for you to move to the next step with the prospect. Generate enough interest with the stakeholder(s) to motivate them to advance to the next step in the sales process. Effective Initial Meetings An effective initial meeting should be about 30 minutes in length and no more than sixty. Your primary goal is to close for the next meeting (based on the complexity and length of your sales cycle). discovery demo presentation In situations where the opportunity is not a good fit, poorly qualified, or the timing is wrong, you’ll want to walk away. Sometimes the stakeholders will not have enough interest to move forward and won’t set the next meeting with you. I disqualify between 30% and 50% of prospects on initial meetings and never move forward with the next step. For example: If you conduct ten initial meetings over the course of a week, about half will advance to the next step. Depending on your closing ratio, 1-2 of those will move on to closed/won. Of course, some delusional salespeople throw proposals at every prospect, regardless of qualification. This is a terrible drain on productivity and a waste of resources. Video Sales Calls are More Efficient for Initial Meetings A good field rep can handle no more than ten face to face, initial meetings per week and still have time for other important sales activities such as prospecting, discovery calls, follow-ups, and presentations. Most reps never even get close to ten a week. There just isn’t enough time in the day to do more. Driving to initial meetings, and other sales calls eats up the day. But, that all changes when sales reps cut out the windshield time and shift initial meetings from in-person to video. There are four benefits to shifting initial meetings to video sales calls: You’ll increase the number of initial meetings you can conduct a week, which increases the number of new opportunities advancing through your pipeline, which in turn increases the number of deals you close. Because video sales calls tend to be shorter than in-person calls and you eliminate drive time, you immediately become more efficient. You’ll face fewer prospecting objections. More prospects will agree to meet with you because a short video call (to determine if it makes sense to work together) is easier for them consume and lowers their risk of wasting time with you. Reduced travel costs. In Modern Sales, Speed Matters For many field salespeople, the idea of conducting initial meetings via video, rather than in-person, seems un-imaginable. There is no doubt that in-person communication is more effective. However, the efficiency you gain by shifting initial meetings to video sales calls more than makes up for not being there face to face. You’ll be able to conduct far more initial meetings, resulting in a bigger pipeline, and more sales. The good news is video sales calls, are the closest facsimile to being there in person. Done well, they open the door to deeper relationships, understanding, emotional connections and trust. In modern sales, speed matters. Blending virtual selling into your sales process makes you more agile. This allows you to move faster, become more productive, and shorten the sales cycle. Learn more about virtual selling and improve your virtual sales skills with Je...

4 Reasons Salespeople Should Conduct Initial Meetings on Video Sales Calls

On part five of this Sales Gravy podcast series on sleep and sales performance, Jeb Blount (author of Sales EQ) and Jeff Kahn (CEO of Rise Science) discuss how sleep can help you deliver better sales presentations. You'll learn the same technique that Jeff uses to help athletes lock in practice, improve memory, and reach peak performance. More Episodes of Sleep and Sales Performance Listen to Part One of Sleep and Sales Performance Listen to Part Two of Sleep and Sales Performance Listen to Part Three of Sleep and Sales Performance Listen to Part Four of Sleep and Sales Performance

Part Five | Sleep and Sales Performance | Better Sales Presentations [Podcast]

On part three of this Sales Gravy podcast series on sleep and sales performance, Jeb Blount (author of Sales EQ) and Jeff Kahn (CEO of Rise Science) discuss the two laws of sleep. Jeb and Jeff explore: Sleep Debt Circadian Rhythm Sleep Procrastination Techniques for battling insomnia More Episodes of Sleep and Sales Performance Listen to Part One of Sleep and Sales Performance Listen to Part Two of Sleep and Sales Performance Listen to Part Three of Sleep and Sales Performance

Part Four | Sleep and Sales Performance | The Two Laws of Sleep [Podcast]

On part three of this Sales Gravy podcast series on sleep and sales performance, Jeb Blount (author of Sales EQ) and Jeff Kahn (CEO of Rise Science) discuss the bad things that happen to you when you don't get enough sleep. Scientists have been studying sleep and health for over 100 years. They have proven that without enough sleep your health, motivation, passion, and cognitive abilities deteriorate. The good news is you can instantly feel and perform better by simply getting enough sleep. Listen to Part One of Sleep and Sales Performance Listen to Part Two of Sleep and Sales Performance

Part Three | Sleep & Sales Performance | Bad Things Happen Without Sleep [Podcast]

On part two of this Sales Gravy podcast series on sleep and sales performance, Jeb Blount (author of Sales EQ) and Jeff Kahn (CEO of Rise Science) discuss the impact of sleep on emotional intelligence and positive mindset. You will be surprised to learn that the lack of sleep makes it more difficult: to control your emotions perceive the emotions of others effectively manage sales meetings build relationships Jeff says that walking into a sales meeting without enough sleep is the same as going in drunk. You'll learn that the sleep you get tonight is the beginning of your performance tomorrow. Listen to Part One of Sleep and Sales Performance

Part Two | Sleep and Sales Performance | Emotional Intelligence [Podcast]

On part one of this this Sales Gravy podcast series on sleep, Jeb Blount (author of Sales EQ) and Jeff Kahn (CEO of Rise Science) discuss how sleep impacts sales performance.

Part One | Sleep & Sales Performance

In every sales conversation, the person who exerts the greatest emotional control has the highest probability of gaining the outcome they desire.

Why Emotional Discipline Matters | Daily Sales Briefing #11 [Podcast]

Sales Professionals are the Elite Athletes of the Business World. The Sales Gravy Podcast has been described as “passionate, motivating and essential for Sales Professionals and leaders who want to win and win big!” Jeb Blount is the bestselling author of People Buy You.

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Sales Gravy: Jeb Blount

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