EPISODE #122: BAD BUYING DECISION
Do our customers buy and invest, or are they sold and persuaded? Is there a logical, understandable, and simplified buying process the average consume...
SimpleBiz360 Podcast
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A weekly 10-15 minute podcast of infotainment focusing on small, simple, customer-pleasing improvement tools taken from my 2019 book entitled: SimpleBiz360™ Timeless Business Tools.
Episode #121: HITTING "SEND" BY MISTAKE
What did I do? I cannot believe I actually sent that! Emotions. Anger. Frustration. Endorphin overload. Excess coffee. For whatever reason or reasons,...
Episode #120: PROVIDING QUALITY ANSWERS
Providing quality answers to customer questions is necessarily unavoidable when businesses pursue excellence. In these 16 minutes we invite you to exa...
Episode #119: NO NAME CUSTOMERS
What happened to us? Why are lazy, generic name substitutions so prevalent? Imagine how many of our customers feel slighted by our lack of using names...
Episode #118: POOLSIDE WITH ADAM ADAMS
Are you contemplating dipping your toes into the podcast pool? Or, are you more interested in diving in headfirst? Do you take a long swim, or do you ...
Episode #117: FIRST IMPRESSION FITNESS
Join us as we visit the First Impression Fitness (FIF) Gym for a little workout. Today we focus on the 3V equipment to sharpen our skills on making ne...
Episode #116: TO STIR WITH LOVE
What do you do with questions? Do you ignore them, or hunt for answers that could become agents of change? We help you ask yourself questions. We don’...
EPISODE #115: PROSTATE CANCER MEETS MR. LAUGH-A-LOT – with Matt Bright
Stage 4 cancer led Matt Bright to Johns Hopkins Proton Therapy Center for 40+ days of treatment. To the surprise of everyone at the center, this patie...
EPISODE #114: UNPLUG THE VACUUM!
Is your “INBOX” filled with 4,879, unhighlighted emails indicating they are “READ?” The busier we get, the easier it becomes to view emails and never ...
EPISODE #113: THE ENTREPRENEURIAL PASTOR with Cory Ball
Pastor Cory Ball shares his personal journey on starting Redemption Church in Kirkwood, MO. His wit, passion, knowledge and enthusiasm combine with hi...