We’re back at it, after a summer of *mostly* well behaved clients! Wanna hear about the ones who weren’t? Of course you do! Today’s blah blah blah als...

A little bit about Krista’s maternity leave experience, after which she unleashes some rants she’s been holding on to for months. Also some gross stor...

Today’s main topic is quitting your job, which is a very different experience in the salon industry vs. just about any other career. We also discuss b...

It’s the busiest time of year in salons errywhere, and today we’re discussing lots of things, as per ususal–Holiday greetings, animals in the salon, c...

We’re busting that social taboo of not talking about money wide open today as we discuss tipping, non-tipping, coupons/groupons, etc.

In this episode, we’re joined by our friend Kyra the esthetician. We talked about so many things! Topics include everything from serious issues like u...

Breaking up is hard to do, but these terrible clients had to go! Special appearance from our boss with stories of some of the over-the-top characters ...

In today’s episode, we discuss the epidemic of DIY hair disasters and people who want to speak to the manager.

Hold on to your butts, today we’re talking about turning clients into friends and friends into clients! When it’s good it’s really quite nice, but whe...

Today we’re talking about being the new kid in the salon, assisting/not assisting, and getting in where you fit in. In a slight departure from our usu...