WOW. another great interview with an amazing business owner. The best part is what he took away from his experience as Operations Director for a major car dealership. Check out one of Ron's stores. You be the judge of their customer service! -Midas West Palm Beach -Midas Tamarac -Midas Cocoa -Midas Cutler Bay

Solving Small Business Challenges

Ron at Midas

What an amazing episode. When a classic barbershop can make a mark on the community like this they must be doing something right. Simple Service keeps his staff motivated and customer retention at all time highs. Check him out: https://jessebarbershop.com/ instagram: jesses.barbershop If you want to be a guest or know someone that has a great story share this link with them so we can meet. https://calendly.com/welcomematftl/free-strategy-session

Jesse From Jesse's Barbershop

Holy Crap what a great episode. Bob is humble and tells about his failures and how they brought him to this now 2 location successful coffee shops! "you pay and tip before you even taste the coffee so the experience better be amazing" This is what he empowers his staff to strive for. Would love your comments www.davidtabb.net

Interview #13 - Bob at Sip Java

Great story from a owner with a huge heart for her staff. The salon business is so much different than any other. Dealing with artists for staff is one thing, but they are controlling how people look! Wait till you hear how they handle customer expectations. Thank you so much for listening . www.davidtabb.net

Interview #12 - Debbie at Split Endz Salon

Listen to how many times he says the word fresh referring to his food and prepared on how he runs his business. The answer to the last question is amazing!! If you aren't doing it you are not happy with your business. Big thanks to our sponsor the Rob Nichols insurance group!! https://www.robertnicholsinsurancegroup.com/ davidtabb.net

Interview #11 - Jeff at Palm Shores Bistro

A straight shooter with an interesting take on how to make it in the pizza business. This one tested my interview skills (which I just make up as I go) I hope you enjoy this episode. Would love your thoughts on the delivery service concept...Good or Bad for restaurants?

Interview #10 - Alex at the Garlic Knot

What a great story. As an immigrant she worked hard and has an amazing thriving business. She has some interesting insights into today's market and her next evolution. Here advise for tomorrows business owners..."come back down to the ground." She got caught in that trap too.

Interview #9 - Naheed at the Griddle

Ron new that he had a winner when he bought the franchise...but he was a recruiter. To his surprise a lot of his skills were transferable. I love how he uses his social to not only acquire customer but to also recruit staff!!! Something can really be learned from his outside perspective.

Interview #8 - Ron at Sub Zero

One of my favorite people in the world. He was and still is a mentor of mine. When people ask me about how much time I give away and why....listen to how he drilled that culture into me. Jimi has some of the same obstacles but how he comes to the conclusion is much different than i have ever heard before. Hope you enjoy this. dtabb@welcomematservices.com www.welcomematservices.com

Interview #7 - Jimi at Best Boat Club & Rentals

What a great interview. Marco is a 2nd generation owner of a great PIZZA place. You know how I admire this industry. His mentality towards quality..many say they have it..he really does. He holds his staff to the same standard and doesn't put himself above doing any job in the restaurant. The it factor - striving for perfection knowing it is not possible. www.welcomematservices.com dtabb@welcomematservices.com 754-222-8261

Interview #6 - Nino's of Boca

After listening to small business owners for years complain about employees its time for change. The people who will listen to this and not get it are the ones that need it the most. I am on a mission to help business owners who truly want to impact their community and the families in it. It starts with giving up some old mentalities but I am convinced it will lead to a bigger and better business!!! COMMENT COMMENT COMMENT!!!! don't want your comment public e-mail me. dtabb@welcomematservices.com I also shot a video on this so it will be everywhere too!!!

Time for change on how we handle EMPLOYEES!!!

What a great interview. How he treats his staff is why they are so loyal!! The way he worked through adversity to get to where he is no is inspirational. This one is a bit longer but I promise the end is amazing. Please share and comment so we can continue building great communities. Wrap up video: https://youtu.be/9rrXwRlCbi8

Interview #5 - Andy at Salon6

Holy crap this is amazing. If you don't get something out of this...stop listening. Joe is as genuine as they get. His customer first mentality has made him not only a business leader but also a community icon. There is real power in being able to step away from your business to network or go visit potential customers. So many business owners are fearful to let go.....because they don't empower their staff. At first it may be tough but it pays off in the long run. Watch the wrap up: http://bit.ly/1kcta6h

Interview #4 - Joe from Kovac Auto

Michael is an "A" class owner. This interview reveals how he has grown is business from when his dad retired. He has a customer first mentality and that shows in his expectations. There a common themes coming up in these interviews. Community and not sweating the small stuff. www.davidtabb.net the wrap up: https://youtu.be/CUDkqaSuHqc Please make sure to follow me on social media for more about small business.

Interview #3 - Michael from Jade Ocean Dry Cleaner

Wow what an interview. I guarantee that if you are in business someone has written reviews about out. Ryan gets hundreds of reviews, we made up the "phases" of dealing with reviews. www.davidtabb.net watch the wrap up here: https://youtu.be/FzBZwBJQGFU

Interview #2 - Ryan from Majestic Car wash

Being a local small business owner is hard and can also be lonely. Time is limited, and every day presents new challenges. We want to help you by sharing best practices with real local business owners. I go on site and talk to real business owners who are creating and implementing these practices.