A 30-minute webinar record with KSU, "Starting the Climb Back."

A discussion on ways we might emerge from the disruption of this pandemic (or any crisis) as a responsive and empathetic partner. We hope that the ext...

A Conversation with Tenacity Founder John Gamble

Let's get started.

First, you should know Tenacity is the world's leading client retention firm. Our Clients for LIfe client retention process is protecting over $24 bil...

Hello World! It seems like a lot of water has passed under the bridge since a 21-year-old Tiger Woods used these words to announce the start of his pr...

Once upon a time (1984 to be exact) I was a relatively new VP of Marketing for a large Division of one of the country’s best-known service management ...

We think it’s usually a good thing when people say, “Interesting, I like the name of your company.”  We get that a lot, actually. Answering the follow...

In early 1995, John and I gave a keynote address to a Partner’s Conference at PriceWaterhouse Coopers.  The PWC Vice Chairmen, who had sort of acciden...

Let's start small by talking about a billion. That's billion with a "B." My wife Bonnie (that's also with a "B"), who recently took early retirement f...