Bean-to-bar chocolate industry leader, Shawn Askinosie, shares about an impactful gift from origin, his hospitality influences, direct trade sourcing,...
Episode 9: Patrick Burns
What happens when you learn things are not going quite as well as you thought? Patrick Burns, founder and owner of Palace Coffee Company, shares an im...
Episode 8: Tovara Salley
Tovara Salley, the Retail Trainer and Coffee Educator for Equator Coffees & Teas, tells a story about getting talked out of an order and shares about ...
Episode 7: Michelle Johnson
Michelle Johnson, writer and creator of The Chocolate Barista, shares a story she experienced about baristas whose attention to detail went beyond tec...
Episode 6: Joe Marrocco
Joe Marrocco of Cafe Imports shares a story about his own career in specialty coffee, the outgrowth of the hospitality he has received from others wit...
Episode 5: Andrea Allen
Andrea Allen of Onyx Coffee Lab shares insights from Santa Rose Coffee Farm in El Salvador visiting Raul Rivera with a story about full-circle hospita...
Episode 4: Jess Steffy
In this episode, Jess Steffy of Square One Coffee tells about visiting Richard Kimondo, a coffee producer and member of the Rutuma Cooperative in the ...
Episode 3: Laila Willbur
Laila Willbur shares about a potentially disastrous moment evaded because a cafe established a foundation of great hospitality experiences. As you lis...
Episode 2: Nathanael May
Nathanael details moments of generosity throughout a recent trip to Guatemala that have impacted his perspective on hospitality.
Episode 1: Lorenzo Perkins
In this episode, Lorenzo Perkins shares a story about a cafe supervisor's reaction to learning an unexpected detail about a regular.