Week 53: Slack Support Mo McKibbin returns to compare the three occasions when she’s inherited Slack support and what she’s loved and hated about it each time.Support the show (https://www.patreon.com/user?u=28654526)

Customer Support Leaders

170: Slack Support with Mo McKibbin

Customer Support Leaders have often been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you. Each week five different leaders discuss a topic with me, Charlotte Ward. Listen and learn every day!

About

Customer Support Leaders