Today, I spend some time looking back at some of my favourite bits. It was so hard to choose. Also, I have a request for you.Support the show (https://www.patreon.com/user?u=28654526)

Customer Support Leaders

Bonus - A Little Look Back!

Customer Support Leaders have often been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you. Each week five different leaders discuss a topic with me, Charlotte Ward. Listen and learn every day!

About

Customer Support Leaders