Ep 140: Nicole Bradick and Andy Wishart on Why UI and UX Matter in Legal Tech


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You would be hard-pressed to find two people in legal technology more experienced in user interface and user experience design than Nicole Bradick and Andy Wishart. Bradick is founder and CEO of the legal tech design and development firm Theory and Principle. Wishart is chief product officer at contract lifecycle management company Agiloft and formerly was co-founder and chief technology officer of Contract Express, the contract automation software that Thomson Reuters acquired in 2015.  While both individually have years of experience designing legal tech products, Bradick and Wishart also recently worked together on a project to redesign Agiloft’s UI and UX. That collaboration offers a case study in product design and of why good design matters in a legal technology product.  In today’s episode, they share the story of why Agiloft initiated the redesign, the process by which Bradick and her team went about making recommendations, and how Agiloft is incorporating those recommendations into its product roadmap.  This is a return appearance on LawNext for Bradick, who was the guest for our very first episode.  Thank You To Our Sponsors This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.  Paradigm, home to the practice management platforms PracticePanther, Bill4Time, and MerusCase, and e-payments platform Headnote. Woodpecker, legal document automation for solo and small firms.   A reminder that we are on Patreon. Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.