Business
In this episode of "Ask A Sales Leader", Phil interviews Norm Happ, SVP Sales, Customer Success and Partnerships at Evernote, a provider of the app that keeps consumers and businesses organized. Norm shares his experience building and leading inside sales teams as large as 450 employees and $350M in revenue. Topics include: *How to drive B2B sales within a B2C company. *How to lead and manage high velocity sales motion based on Norm's experience at Intuit and Evernote. *How he established a testing and learning organization that used customer insights to drive $75M in revenue growth. *How to drive alignment with marketing and product by focusing on customer centricity. *The importance of getting customer to value and how to set up and run customer success function. *The keys to being a successful VP Sales.