COVID-19 Conversations: How Rush University System for Health is Embracing Resiliency in ...

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SHSMD Podcast Rapid Insights for Health Care Marketers, Planners, and Communicators

Business


A dialogue on resiliency in crisis and ways Rush has both prepared and adapted to operate strongly through the COVID-19 crisis. Listen to hear:· How Rush was “built for this” and the post 9-11 design took into account potential pandemics· Discussion of key characteristics of leadership exemplified at Rush, specifically being “Integrated” and “Adaptive”.· Other leadership values and characteristics embraced at Rush relevant to managing COVID-19 such as:o Authenticity - shift in communications styles to reflect urgency of updates and approach-ability, o Openness – leading with information and transparency o Empathy – leading with sensitivity and compassion especially during times of stress and change