John Preston: RA for the Entire Customer LifecycleMarch 27, 2018Podcast episode 32 has John talking about the extended remit of his RA team within Tesco Mobile, the UK's largest MVNO.Listen/Show notes
The Meaning of GDPR with Rachel GoodinNovember 9, 2017Ocado's Head of Control Environments discusses the practical implications of the EU General Data Protection Regulation.Listen/Show notes
Why Spend on Risk and Assurance?July 27, 2017Making better use of psychology was the theme of my talk at July's RAG, as recorded for the Commsrisk Podcast.Listen/Show notes
Lee Scargall: Surveying ERM in UK TelcosApril 25, 2017Podcast 29 features Lee's talk to RAG London, a review of risk management and governance in the UK.Listen/Show notes
The Changing Market Landscape with John BrooksFebruary 2, 2017An experienced pro, Subex's VP of Product Management shares his opinions on where telco risk and assurance is headed.Listen/Show notes
Interview with David Morrow: Using the Law to Seize the Profits of FraudOctober 17, 2016Dave explains how UK telcos could use the Proceeds of Crime Act (POCA) and why other nations are adopting similar laws.Listen/Show notes
The TMF, Surveys, RA and Risk: An Interview with Rene FelberJuly 26, 2016Rene explains his goals for the TM Forum RA team and calls on the TMF to focus on the needs of practitioners.Listen/Show notes
The Myths and Potential for RA Test CallsMarch 24, 2016Telcos execute test calls for many reasons, but RA splits between those who make many test calls, and those making none. We grilled SIGOS about how to...Listen/Show notes
Rob Chapman: From RA to Risk, UK and BeyondJanuary 26, 2016The Chair of the Risk & Assurance Group discusses why the event is growing in popularity and how to take it further.Listen/Show notes
A System That Learns about FraudSeptember 30, 2015For podcast #23, Shankar Palaniandy of FRS Labs told us why his fraud solution learns from experience, instead of following rules.Listen/Show notes